FAQ

Questions, answered.

Getting started

How long until I'm live?

Setup takes about 10 minutes. We review every request within one business day (Mon–Fri, 9 AM – 6 PM ET) and email you as soon as your workspace is active.

Can I skip setup steps?

Yes. Every step has "Skip for now". After activation, our team helps you complete anything you skipped.

Do I need technical skills?

No. There's nothing to install and no server to manage.

Panels

Which panels do you support?

XUI.one, including dual-panel setups. Other panels are reviewed case by case — just type your panel's name during setup.

Can I connect two panels?

Yes, on Pro and above. Route plans to each panel and fail over automatically.

Where is my panel password stored?

Encrypted on our servers. Only the AutoTline review team can view it — to check your panel works — and every view is logged. It's never sent by email or put inside a plugin.

Selling & payments

Do I need WordPress or WooCommerce?

No. Use our hosted checkout, buy links on any website (WordPress, Shopify, Wix, GoHighLevel…), or manual orders.

Which payment methods can my customers use?

Card via Stripe, PayPal and crypto. You can also record manual payments.

Are lines created before payment?

Never. Lines are created only after the payment provider confirms the payment.

Customers & portal

Do customers keep their login when they renew?

Yes. Renewals extend the same line. A new login is created only for a new subscription.

Can I import my existing customers?

Yes — by CSV or by syncing existing lines from your panel.

Billing

When does billing start?

When you create your account you pay the one-time $150 setup and your first month. If we can't support your panel, we refund you in full.

Can I cancel anytime?

Yes. Export your data at any time; cancelling doesn't delete it immediately.

Security & data

Who owns my customer data?

You do. Each workspace is isolated and exportable.

Do you offer 2FA?

Yes, for every team member, and you can make it mandatory.

Stop delivering lines by hand.

Apply in 10 minutes. Our team reviews your request within one business day and emails you as soon as your workspace is active.

Get startedBook a demo